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Manager and Salesman

Season 6, Episode 16, 0:02-1:14

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Hotel Employee:[on phone] Vancouver Court Hotel, how many I help you?
Michael:Hello Vancouver, this is Michael Scott calling from the United States of America! I have a reservation in your fair city from February 12th to the 19th, first week of the Olympics.
Hotel Employee:Well, we are looking forward to having you, so, let me just pull up your information here...
Michael:Okey doke.
Hotel Employee:Um, I don't seem to have it, sir.
Michael:What?
Dwight:[looking through Michael's email] I'm not seeing anything under 'confirmation.'
Michael:No.
Dwight:Could it be under 'affirmation?' Cause you have thousands of those.
Michael:No. [to hotel employee on phone] We're trying to look it up right now.
Dwight:You [i]did[/i] get the e-vite to my barbeque!
Michael:Um, come on.
Dwight:Michael...
Hotel Employee:Uh, sir? A lot of people are trying to get last-minute reservations at hotels here for the Olympics, but we've been fully booked for months.
Michael:Well, I have been booked for three years, so you should have that. I've always heard that British Columbia is a very nice place, but I am not getting that from this conversation.
Dwight:Wait, I got it! Confirmation code: XV2RDM!
Hotel Employee:...Oh, here it is. Yep.
Michael:Oh.
Dwight:Thank you.
Hotel Employee:Uh-huh. Seven nights in our street-view economy single?
Michael:That's it!
Hotel Employee:Yeah, we changed it since it was a while back. I do apologize.
Michael and Dwight:Uh-huh, okay...
Hotel Employee:Yeah, how may I help you Mr. Scott?
Michael:Alright, I would like to cancel my reservation, please.
Hotel Employee:There is a cancellation fee for this, sir.
Michael:Okay, put it on my card.
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