Counseling
Pam:[on phone] Look, I'm not going to tell you that we have lower prices. Is price something that is important to you? Ok, well let me know if anything changes.
Jim:Pam?
Pam:I can't do this. I don't have this sales gene, or whatever it is. Tell me everything is going to be ok.
Jim:Everything is going to be ok.
Pam:Tell me I'm good at sales.
Jim:You're good... you're good at sales.