Customer Survey
Meme It!Michael:Here's what's going to happen. I am going to have to fix you, manage you two on a more personal scale, a more micro form of management. Jim, what is that called?
Jim:Microgement.
Michael:Boom! Yes. Now, Jim is going to be the client. Dwight, you're going to have to sell to him without being aggressive, hostile or difficult. Let's go.
Dwight:All right, fine. [picks up phone] Brrring.
Jim:[picks up phone] Hello?
Dwight:Hello, this is Dwight Schrute from the Dunder Mifflin Paper Company.
Jim:Wow, that's great, because I need paper.
Dwight:Excellent, then you are in luck, because we are having a limited-time offer only on everything.
Jim:Wow, this is my lucky day.
Michael:[whispers] Ask him his name.
Dwight:What is your name, sir?
Jim:I am Bill Buttlicker.
Dwight:Really, that's your real name?
Jim:How dare you? My family built this country, by the way.
Michael:Be respectful, Dwight.
Dwight:Yes, Michael.
Jim:Would you hold on one second? That's my other line.
Dwight:What? No, but I --
Jim:Hello? [laughs] No, I'm just on the phone with this stupid salesman. He's so dumb. Probably just gonna keep him on the line forever and not buy anything. Yeah, OK. [punches button on phone]
Michael:It's up to you to change his mind.
Jim:Sorry. That was a family emergency.
Dwight:Oh, no. What's wrong?
Jim:You know what? That's private.
Michael:Boundaries, Dwight. Come on!
Dwight:Sorry, Mr. Buttlicker. As I was saying, we're having a limited--
Jim:Sorry, you're going to have to speak up a little bit louder. I'm hard of hearing.
Michael:He's hard of -- he's an old man. Let's go.
Dwight:OK, as I was saying, right now we are having --
Jim:You're gonna have to talk louder.
Dwight:OK, our prices have never been lower.
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