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Conflict Resolution

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Season 2, Episode 21, 6:36-7:13

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Toby:You solved it?
Michael:Yes.
Toby:Well, good. We can, uh, throw that one out. [shuffles through papers]
Michael:Are those all the other complains?
Toby:Mmm-Hm.
Michael:I would like to see those please.
Toby:I... I can't do that.
Michael:You can't do that, huh? Huh, ok. Now you and I have a conflict. I order you to give me that file.
Toby:That... [shakes head and places hand over the file]
Michael:Okay. [yanks the file away, despite Toby's resistance] There! No more conflict. [looks at the camera] I had to use win/lose on that. It was not pretty. [looks back at Toby] All right... is that it?
Toby:[sighs and pulls out a box under his desk] It's all Dwight's.
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